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FAQ’s
Our products
Our treats have a best before date of 10 months
They are dry biscuits and the hemp biscuits are on the harder side, but the Coconut and Kale and the Pumpkin and Turmeric are both easy to break.
Our treats are handmade in our certified organic facility in Perth Western Australia.
We use brown rice flour, chickpea flour, oat flour and hemp flour in our treats. These are some of the gentler grains to the digestive system and has lots of fibre to get that tummy going.
Brown Rice flour is gluten free.
Chickpea flour and hemp flour is both gluten free and grain free.
Shipping
It depends on where you are. We strive towards sending orders out within 2 days and use either Australia Post or Sendle. We are based in WA so for WA orders you will receive your parcel within 5 business days. For interstate orders deliveries can take up to 10 days.
Delivery details will be provided in your confirmation email.
We use Sendle and Australia Post
Once your order has been dispatched we will send you an email with your tracking details.
How to use the pump
- Make sure the pump is screwed on really tight. If the middle section spins, then the pump won’t pop up.
- Make sure you shake the bottle before pumping, there will be some residue on the bottom of the bottle, this could potentially block it.
- The Hemp Nectar is particularly thick so it will need to be shaken a bit longer than the oil. If the problem persists, then try running the bottle under some hot water.
- If you still have problems then please contact us